Now, we know what you might be thinking.

You might have read the title of this article and thought, “What the heck is a VoIP? I’ve never heard of that”. But even if you aren’t familiar with the acronym, you’re probably already using a VoIP whether you realize it or not.

VoIP stands for Voice over Internet Protocol. It’s a technology that allows you to make voice calls using a broadband internet connection instead of a regular phone line. If you’ve used the calling feature on apps like WhatsApp, Facebook Messenger, Skype, Zoom, or FaceTime audio, you know precisely what VoIP is.

Over the years, VoIPs have improved to the point where they’ve become an excellent alternative to regular phone lines for businesses. They’re cheaper, faster, more efficient, and safer than a traditional analog phone system. Any business owner looking to improve their communication should consider leaving their landline for a VoIP phone system.

Once your business is set up with PogoZone high-speed internet, setting up a VoIP phone system is a few easy steps away. Let’s take a look at some of the benefits and why you should consider ditching your landline and switching to a VoIP business phone system.

VoIP is Typically Cheaper

An efficient phone system is critical for business success. In 2019, experts expected phone calls to create over $1 trillion in US consumer spending, with phone calls converting 10-15 times more sales than online sales.

The issue is, traditional phone systems, such as private branch exchanges (PBX), are expensive, with potential costs of up to $1000 per user. On the other hand, VoIP systems can be significantly cheaper with plans as low as $24.95 per month. The reason being, VoIP systems use existing internet connections instead of requiring a separate service, excessive wiring, and costly hardware, leading to significant savings.

So if you’re looking to continue closing phone sales while lowering your overhead cost, it might be time to consider making the switch to VoIP.

VoIP Gives You More Control

With traditional landline systems, the level of control your business has is limited.

Using a VoIP system changes this with a host of advanced features, including cloud-based PBX, which allows for all the same features as a traditional business phone system such as internal and external dialing, conferencing, and much more. Cloud-based voicemail allows for voicemail-to-email conversion. Fax over IP services makes faxing relevant once again and allows for fax-to-email conversion. While dial-by-name directory services allow your customers to reach the right team member without remembering extension numbers and VoIP call routing removes the need for your business to hire an operator.

It’s essential you choose the right internet provider to maximize these features. When you do, VoIP business phones allow your company to communicate better, which leads to happier customers, a more successful business, and a stronger team.

VoIP Call Forwarding

Another feature that can be massively beneficial for your business is VoIP call forwarding.

Back in the day, call forwarding was very limited. Today, VoIP call forwarding gives businesses the opportunity to tailor this feature to their needs to intelligently route calls to a cell phone, desk phone, or directly to email.

Receive calls wherever you may be and never let missed calls slip through the cracks again with a VoIP business phone.

Conclusion

When you’re ready to upgrade your business’s communication system, we highly recommend considering a VoIP business phone.

To learn more about how you can leverage the internet to boost your business, check out this article from our blog.

Give us a call as soon as you’re ready to make the switch to learn about all the features of our VoIP business phone service, and we’ll take it from there. Until then, keep it up with those phone calls, and we wish you the best as we round the corner into Q4 of 2021!